Solutions / Customer Education

Customer education sessions that help people put your product to work

HeyStream helps customer marketing and success teams run polished education webinars, understand who engaged, and guide customers toward the right next resource.

No credit card required

Teach

Branded live sessions for onboarding, product education, workshops, and replay.

Understand

Audience signals that show who attended, clicked, and asked questions.

Support

Follow-up paths that guide customers to resources, sessions, and next steps.

Customer education should do more than explain the product. It should show you who is ready to put it to work.

The best customer education sessions make the product clearer and the customer easier to support. HeyStream helps teams teach live, capture engagement, and use that context after the session ends.

01

Plan the session

Create branded registration and a watch page for onboarding or product education.

02

Teach live

Run a polished customer session with presenters, scenes, demos, and clear audience controls.

03

Find the gaps

See who watched, returned for replay, clicked, and asked product questions.

04

Guide the next step

Send customers toward resources, support, deeper training, or the next session.

Everything a customer education webinar needs to keep learning moving.

HeyStream brings the live session, customer engagement, CTAs, replay, and follow-up into one education workflow, so every session can help the right customers keep moving.

Education production

Run polished customer sessions without a heavy setup

Create the education session, bring in presenters, share the product, and give customers a branded place to register, watch, and return.

Host onboarding sessions, workshops, and product education from the browser

Prepare live demos, customer panels, and topic-based training formats

Keep the customer experience clear from invite to replay

Customer signals

See which customers are engaging with the material

Understand the people behind each registration, live view, replay visit, CTA click, and education question.

Track customer engagement at the contact level

Spot viewers who return, click, or ask product questions

Use session behavior to guide customer success follow-up

Education CTAs

Point customers toward the right resource while they are learning

Add CTAs before, during, and after the session so customers can open a guide, book help, join the next session, or explore a deeper topic.

Show useful resources during live and replay viewing

Reuse education CTAs across customer sessions

Measure which resources and topics drive action

Education follow-up

Follow up based on what each customer did

Use session behavior to decide who needs a replay, a product guide, support, deeper training, or an invite to the next education session.

Segment follow-up by attendance and engagement

Send customers toward the resource that fits their behavior

Bring engaged customers back into future education sessions

Customer education webinar questions

Yes. HeyStream is built for teams that want customer education sessions to feel polished and useful after the live event. Teams can host onboarding sessions, product education webinars, workshops, and replay-friendly training with audience signals and follow-up built in.
Yes. HeyStream works for customer onboarding, product walkthroughs, feature education, workshops, and customer marketing sessions where the team wants a branded attendee journey from registration to replay.
HeyStream shows who registered, watched, returned for replay, clicked, or asked questions. Teams can use those signals to send the right resource, invite customers to the next session, or follow up with extra support.

Ready to make customer education easier to follow through on?

Run polished customer sessions, understand who engaged, and guide customers toward the next useful step.

Customer Education Webinar Platform for B2B Teams | HeyStream | HeyStream